General Manager
Title:
General Manager (GM) Summary of position:
Executes and/or coordinates all aspects of management of the homeowners association including administration, maintenance and architectural standards.
Oversees and manages staff and office.
Reports to the President of the Board of Directors.
Key
Responsibilities:
Administrative Leadership:
- Manage day-to-day administrative tasks, including recordkeeping, correspondence, and document management.
- Ensure compliance with HOA governing documents and by-laws.
- Ensure compliance with local, state and federal laws.
- Oversee contract negotiations and management - Oversee vendor management for services such as landscaping, maintenance and repairs.
- Supervise administrative, maintenance and architectural standards staff, ensure that staffing is appropriately structured and managed.
- Manage employee benefits and insurance programs.
- Coordinate board meetings, annual meetings, and town halls.
Financial Management:
- Develop, maintain and manage the association's budget, ensuring adherence to approved plans and policies.
- Collect HOA dues and fees from homeowners and manage accounts receivable/payable.
- Work with the board of directors to identify and implement cost-effective solutions for community needs.
- Collaborate with the HOA treasurer and/or finance committee to present financial reports regularly and provide financial insights to the board.
Community Relations:
- Act as the primary point of contact for members, addressing inquiries, concerns, and feedback promptly and professionally.
- Foster a positive community atmosphere by promoting open communication, transparency, and collaboration.
- Facilitate resolution of disputes or conflicts between homeowners where appropriate, striving for amicable resolutions.
Property Maintenance and Improvement:
- Supervise property maintenance, ensuring the community remains clean, attractive, and well-maintained.
- Establish preventive maintenance programs to extend the longevity of community assets.
- Ensure that maintenance contracts are appropriately bid and awarded.
- Ensure that maintenance work is carried out in accordance with the SRA governing documents.
Legal and Regulatory Compliance:
- Stay informed about relevant legal and regulatory changes that may impact the association's operations.
- Collaborate with legal counsel to address legal matters and ensure compliance with all applicable laws.
- Assist the board in handling legal disputes, enforcement actions, and potential violations.
Board Support and Reporting:
- Provide support to the board of directors, attend board meetings, and assist in the development of short-term and long-term plans.
- Prepare regular reports on the association's performance, financial status, and ongoing projects.
Recommended Skills Accounting Accounts Payable Accounts Receivable Administration Contract Negotiation Document Management Systems Estimated Salary: $20 to $28 per hour based on qualifications.
General Manager (GM) Summary of position:
Executes and/or coordinates all aspects of management of the homeowners association including administration, maintenance and architectural standards.
Oversees and manages staff and office.
Reports to the President of the Board of Directors.
Key
Responsibilities:
Administrative Leadership:
- Manage day-to-day administrative tasks, including recordkeeping, correspondence, and document management.
- Ensure compliance with HOA governing documents and by-laws.
- Ensure compliance with local, state and federal laws.
- Oversee contract negotiations and management - Oversee vendor management for services such as landscaping, maintenance and repairs.
- Supervise administrative, maintenance and architectural standards staff, ensure that staffing is appropriately structured and managed.
- Manage employee benefits and insurance programs.
- Coordinate board meetings, annual meetings, and town halls.
Financial Management:
- Develop, maintain and manage the association's budget, ensuring adherence to approved plans and policies.
- Collect HOA dues and fees from homeowners and manage accounts receivable/payable.
- Work with the board of directors to identify and implement cost-effective solutions for community needs.
- Collaborate with the HOA treasurer and/or finance committee to present financial reports regularly and provide financial insights to the board.
Community Relations:
- Act as the primary point of contact for members, addressing inquiries, concerns, and feedback promptly and professionally.
- Foster a positive community atmosphere by promoting open communication, transparency, and collaboration.
- Facilitate resolution of disputes or conflicts between homeowners where appropriate, striving for amicable resolutions.
Property Maintenance and Improvement:
- Supervise property maintenance, ensuring the community remains clean, attractive, and well-maintained.
- Establish preventive maintenance programs to extend the longevity of community assets.
- Ensure that maintenance contracts are appropriately bid and awarded.
- Ensure that maintenance work is carried out in accordance with the SRA governing documents.
Legal and Regulatory Compliance:
- Stay informed about relevant legal and regulatory changes that may impact the association's operations.
- Collaborate with legal counsel to address legal matters and ensure compliance with all applicable laws.
- Assist the board in handling legal disputes, enforcement actions, and potential violations.
Board Support and Reporting:
- Provide support to the board of directors, attend board meetings, and assist in the development of short-term and long-term plans.
- Prepare regular reports on the association's performance, financial status, and ongoing projects.
Recommended Skills Accounting Accounts Payable Accounts Receivable Administration Contract Negotiation Document Management Systems Estimated Salary: $20 to $28 per hour based on qualifications.
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